Privacy Policy


Refined Spirits may collect personal information directly from you such as your name, address, contact and identification details and email addresses solely for the purpose of selling and promoting our selection of products and services to you.

Any information you provide to us will be treated as confidential. From time to time, Refined Spirits may share this information onto persons, or companies who act on our behalf or perform services on our behalf, such as couriers, payment providers, organisations that assist us to maintain security of our site and prevent unforeseen unauthorised or fraudulent transactions from transpiring. These organisations are also required to respect and protect their clients’ privacy thereby treating all information given them as confidential.

The personal information we collect and keep is what is considered necessary for our business to function and operate. The personal information that we collect may include the following:

  1. Personal details: name, address, phone number, email address, gender and age.
  2. Work details: name of company, address, phone number, position in the company and work email address, if applicable. If self-employed, name and nature of business, address of business and email address.
  3. Credit/Debit card or PayPal details via our secure gateway provider obtained in order to purchase a product from us.
  4. Preferences and Favourites: for promotion of future stock and products in negotiations.
  5. How you found Refined Spirits: Was it an internet search, a referral, marketing advert or promotion etc, ?

You are free to ask us at anytime to delete your personal information from our database, as explained in theUnsubscribe section below.

Site membership

When you visit the members section of our site after registering, your membership number or email address and password will identify you. You may also ask for your personal information to be removed from our membership database, as per the Unsubscribe section below.

Possible use and disclosure of your personal information

If you choose to give us your personal information, Refined Spirits may use it to support our customer relationship with you. For example, we may post or email to you from time to time information about special offers, competitions, promotions and other new products and services that we offer.

We will not use or disclose your personal information for direct marketing purposes, unless:

  • you would reasonably expect us to use such information for that purpose:
  • we have provided a simple method by which you can request not to receive direct marketing communications from us; and
  • you have not made such a request to us.

Refined Spirits will not share with, rent, sell or otherwise disclose your personal information to, any other company or organisation without first seeking and obtaining your consent, unless we are legally required to do so, for example to a government body.

However, Refined Spirits may disclose general information about its customers and members to third parties such as advertising agencies and business partners. For example, we might disclose that a certain percentage of our site users is in a particular age bracket and consume a particular product.

Refined Spirits may also disclose personal information to independent research agencies that are contracted to act on behalf of Refined Spirits, for the sole purpose of allowing them to conduct product or customer research. Refined Spirits has strict privacy conditions in place with such agencies to ensure the protection of your personal information.

We may also give your address details to third parties (such as couriers, Australia Post or promotions fulfilment houses, to enable them to deliver a prize, reward or your purchase to you.)

Unsubscribe

If you wish to opt out of receiving direct marketing communications from us, you may do so at any time by sending an email titled “Unsubscribe” to [email protected]

Third Party Links

Refined Spirits may provide you with links to other Internet sites (“Third Party Sites”) that are not operated by Refined Spirits and which have their own information privacy and collection practices. If you choose to link from our site to a Third Party Site, you thereby acknowledge that Refined Spirits has no responsibility for the privacy or protection of any of your personal information that you may submit to the operator of that site.

Cookies

‘Cookies’ are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. We may use cookies to operate our site that has a membership system. They also help us to identify visitors that have previously registered with us.

Update and revision

From time to time, Refined Spirits may revise this privacy policy but will not be sending out notifications that this has been done. Refined Spirits suggests that you should periodically review the policy from time to time.